Testimonials from our Clients & Customers
Here are a few comments from our customers:
I see the refund has now been credited to my card account. Thank you very much for doing this - it's good to do business with someone who does what he says he will do! Just a pity that the results weren't as good as I had hoped for. Kind regards, Robin
Your well written and highly informative emails from the initial one to the final one today convinced me that I should get the Acorn 6310MC package… my great appreciation for the very professional way you are dealing with these cameras. So many cowboys and poseurs around in the Nat Hist Photography world…good to see another who loves what they are doing. Best wishes for now. Paul
Hi Cheryl. It was great to meet you and Martin at the Bat Conferance, you were both great and very helpful guiding me through my options for the bat detector. I hope you also had a great time at the Conference (and a profitable one - as you really deserve it). Thank you for telling me about the deliveries, and for telling UPS to phone if they are unsure where we are, it is appreciated. All the best, Mandy
The process of ordering from you was near faultless. You were helpful and price matched another quotation. There was a delay on delivering the item and I needed to ask for an update, but this wasn't critical and would happily order from you again. Andrew
The order I placed was for a gift for good friends of our. They actually recommended your website to me and I have no doubt I shall soon be a regular customer with you, particularly as many of your prices are cheaper than NHBS whom I have been ordering supplies off for several years. The order process was excellent, your sales team get in touch to confirm the delivery details to our friends and the items were received so it was a perfect transaction. I shall look forward to the emails and to doing business with you again soon. Chris
I’m very pleased with the information I received about the camera I was interested in and the speed of delivery following the order. The camera has arrived but I am away from home at the moment, so will not be able to set it up until the weekend. I’ve been having a really good email conversation with Cheryl about what the noisy night time activity in my garden might be and will be in touch as soon as I have the answer on film! Melinda
I am happy to keep receiving your emails, they are quite whacky and sometimes enliven a dull day ! The trailcam is a great success, I'm very pleased with it. Overall, it was the quality of your service as much as the product itself that stands out--quick, well-informed answers to questions that have made my life with the trailcam so much easier. Patrick
There was a considerable delay and some confusion over what had been sent. Whilst a little irratating these things happen. I was impressed that you kept me up to speed and did not try to hide. Paul
In terms of service, the trail camera was delivered within a reasonable time (as indicated) and in line with delivery advice. The bee hut was a couple of weeks later, but for understandable reasons (materials shortage) and the delay and reasons were explained by your office when I contacted you. Steve
The service and the product were very good, and I anticipate coming to you with future orders. Merryl
Both the equipment and service you've supplied have been without fault. Neal
Just got my order of a external power lead for the camera LTL Acorn 5210, thank you for a super service you cannot be beaten ..thank you will deal again very kind regards and thanks again Roger
Hi Martin, Just to let you know I received the SM2 this morning at 8.45. Im struggling to describe how impressed I am with your standard of service. You have secured a lifelong customer! A good friend will be purchasing an sm2 and an em3 and i will be pointing him firmly in your direction. I will also leave you a review to this effect on facebook. Many thanks again and i look forward to doing business again in the future. Dellwyn
I've been using cameras of one form or another for over 55 years and I have NEVER found a good cheap 'un. In my advancing years and with not a lot of money to throw about, I would willingly pay extra for good after-sales service. I'm not being paid by Ron or Martin to say this, but I will always praise good service and honest brokering. Both of these gentlemen are exemplary in trying to help their customers. Camjack
Hi Martin. I have been viewing your website as I am a teacher of GCSE Resistant Materials and this year my students have chosen a task from the examination board, which is to design and make a product that will attract wildlife to a garden.The students and I have found your information on wildlife very useful and they have also been analysing some of the products you have for sale. Thanks for all your help. Chris
Hi Martin. The bridge is brilliant - right size, right design and right colour and it looks great in position. Thank you for all your help. Regards Brian
Hi Martin, The camera arrived this morning, what a great service. Thank you. Richard
Dear Martin. Thank you very much for getting the camera to me in time for Christmas. My husband was delighted to receive it. Sylvia Waite
Dear Martin. Thank you very much for getting this order to me in time for Christmas. Season’s greetings (and I hope you can find a few moments to relax after your busy run-up to the big day!) Kind regards Colin
Dear Martin, Camera arrived – many thanks! We look forward to trying it. Happy Xmas! Kind regards, David
Hi Martin, Thank you so much for delivering the new camera ( sorry i missed you but was doing a 12 hour drive back from North Scotland!). Hope you have a wonderful Christmas and New year- here's hoping you can find our elusive Pine Martens! Regards Dan C.
Dear Martin. And a Very Merry Christmas to you all. Just to let you know my daughter received the long awaited Acorn Trail camera. She is a representative of the Scottish Badger Society, and will be using the camera at Cambo Estate in Fife. She is absolutely delighted with it. Many thanks to you all for getting this out in time, what with the Christmas post and everything! Regards Marjory
Martin, received the camera today, or rather my wife did as I was out. I'm hoping she didn't read the address label - I should have asked for a specially discreet version :-) Thanks very much for your efforts in getting it to me on time - I was getting really worried but will now have a great Christmas. Hope you and your family have a great holiday too. John
Hi Martin, The camera turned up today, thank you very much for getting it here in time for Christmas. Have a happy Christmas and New Year. Kind Regards, Tom.
Hello Martin, Camera arrived this afternoon. Thanks for ensuring prompt delivery. We get badgers nightly on our patio so look forward to recording them. Regards, Roger de Mercado
Hello Martin, Received the camera today it looks good well worth the wait. Hopefully we’ll manage to set it up and get some photos. Wishing you a Merry Christmas and a Happy New Year. Regards Sandra
Morning Martin. Just received my 6210MC this morning, thanks for all your help. Best regards Raymond
Hi Martin, 6210mc arrived today safe and well, wife will be delighted xmas day. Thank-you, wishing you and family a happy christmas and new year. thank you again. Stephen & Melanie
Hi Martin, Thank you very much for dropping off my camera, it is very thoughtful of you. I think we passed in the car park. Have a great Christmas. Janette
Just a line to let you know that despite the dubious condition of the packaging the 2 hoblins which I ordered have arrived in excellent form and my wife is delighted with the pair. May I thank you for all your efforts in acquiring the two particular characters which I requested. May we wish you a very happy Christmas and all the best of health and fortune in the coming New Tear. Thanks again, sincere regards, Brian Lamb.
Bought a pair of Keplar Stag binoculars 8x42 from this website and have to say they r just great for bird watching and superb quality. With free delivery and such great fast service I would recommend this website and also regarding price they are very competitive.
Many thanks will return again and really good customer service
Thank you very much for your assistance the other day and also for getting the order out so promptly - it has proved to be a very "successful" birthday present. Karen [Ltl Acorn 6210MC trail camera]
Dear Martin, Many thanks. Order delivered whilst I was having my morning shower ! On time ? Promptly ? Are you trying to give the trade a bad name ?? Regards, David [Ltl Acorn 6210MM trail camera]
Hi Martin, camera arrived exactly as promised, can't wait to give it to my partner on monday for his birthday - and see what's out and about in my garden !!!. Thanks again for superb service
Judy x [Ltl Acorn 6210MC trail camera]
Hi Martin, Thank you very much for the Ciel bat detector. It arrived safely and looks great. I can’t wait to get using it. It was one of the most neatly wrapped packages I’ve ever received. Very smart. Thanks again. Regards John
Dear Martin, I have taken receipt of the Bronze Hoblin this afternoon and I'm thrilled with it as I'm sure my husband will be when he opens it on his birthday.
Thank you so much for contacting me and for such a prompt and efficient service, I would certainly recommend your web site to friends. Kind regards, Jennifer
Very impressed with the service, thank you. We will be interested to see how much activity from foxes our alarms pick up on site during the closedown period. The faulty detector was returned by recorded delivery, I trust this is now safely with you. Merry Christmas and a very happy, healthy and prosperous New Year to you. Thanks again, Barbara [Foxwatch Ultrasonic Deterrents]
Very interesting and just what I needed. I now have a log pile on a waste piece of garden and hope to work towards a wildlife friendly ‘patch’ that’s if my back holds out. Being of the wrong side of 60 just means that it will take me rather longer than most, although I am sure the bees, birds and butterflies not to mention the odd fox and two will not mind. Joy [Free eBooklet '10 Easy Ways to Make a Wildlife Garden']
I placed my order as a gift for someone else, and e-mailed you below asking if you could ensure delivery by Friday. I'm delighted to say he got it on Friday, and was very pleased with the products. (Just e-mailing to say thanks - no action needed by you). Kindest regards, Simon
Many thanks for the refund - your professionalism is much appreciated. The items are a gift for someone whose birthday is this Friday, so if it's possible to have them delivered by then, I'd be very grateful! Kindest regards, Simon [Bat Detector, software & books]
Thank you so much I received the squirrel today in the mail. It will make a little boy very happy. Geraldine
We got the squirrel today, you made a little girl very happy, many thanks Andy
thanks ever so much for being so efficient and helpful...It will be great to get the turf down on Thursday as Spring has already sprung.
Thanks very much for your kindness.
Thank you for the wonderful service ! - Yes Rusty & Broughton
were just what I was looking for. I will be sure to recommend you to all in Wirral Girl Guiding. I am sure my Brownies will be delighted with their new mascots.
Thanks, he [Rusty the Red Squirrel] has arrived and made someone very happy
Thank you so much for all your help - good customer service! [Batbox Duet Bat Detector]
I can't thank you enough for your help [soft toy fox], but given the circumstances and the fact that the birthday is fast approaching, I've had to opt for an
alternative option. But thanks again for your help. The service has been exceptional and it's hugely appreciated.
I got my order through and just wanted to say thanks! It's a nicely made [dormouse] box and the design is really good and I appreciate it!
The Tree Creeper Nestbox arrived this morning in good condition. Many Thanks
Thank you for dropping my order off to me last night, it was very kind of you to do that.
Just a short note to say how happy I am with my lovely bridge! It arrived as planned, we put it together very quickly and I have been admiring it ever since.
I think the quality of the wood is excellent and I am sure we will get many years of pleasure from it. Thanks very much.
Thank you. We received the bridge yesterday which was great because we wanted it for the weekend. We put it in place despite the rain and it looks great.
I just wanted to say how pleased I am with the service that I received from you. I ordered Rusty the Red
Squirrel on Monday evening & he arrived in the post today. He is absolutely lovely & I am really impressed with the quality & value for money.
I work in a school & pre-school & will certainly be ordering from you again in the future, depending on our up and coming topics.
Thank you very much
Thanks for the safe delivery of turf, plants and bulbs. We look forward to results later in the year, and into the future.
Thanks very much for your speedy reply – and for providing an amazing range of plants etc, and a great service.
Thank you the refund is much appreciated, apology accepted.
The badger gates arrived this morning. Many thanks for sending them so promptly.
The bridge we ordered was delivered today, safely & undamaged due to the care taken in its packing, for which we are grateful. Thankyou.
Seat arrived today!! It is really good quality and we are very pleased with it.
Thank you. Plants [Hypericum 'Hidcote'] have been received today (and planted). We are hoping they have a chance to establish before winter sets in.
I received the "Hoblins" Green man that I ordered from you on Sunday night.It arrived safely and within three days of placing
my order.My wife is thrilled with it. May I thank and commend you for your excellent service and for a really lovely "Hobbins". Thanks and best wishes from
a happy customer.
fantastic website. i'll be a regular visitor from now on. have my own gardening business in south manchester/stockport called Gardenwise. Thanks for the inspiration.found the link to your site through the address you left on book review on amazon.
Just sending a quick email to thank you for sending out the toys so quickly.
they arrived yesterday morning....
I would just like to say how impressed I am - you seem to have everything I am looking for whilst creating a small wildlife garden - I will denfinately order
wildflower plants and shrubs from you - what a great job you are doing!!
My Wild Flower plants have arrived in very good condition. Thank you
 Bats are great, received this morning – thank you. If you have 3 left can I order those as well please?
Thank you so much for your help. I'm sure that Pip and I will be very happy together.
The ramsons arrived last Saturday and have been planted. I am
looking forward to them taking over the garden. Thank you very much!
Many thanks, I have received them [bluebell bulbs]. Thanks for helping me out at such short notice after a supplier had let me down, it is much appreciated.
At least i know where to come in the future!
Rusty arrived the other day. Thanks i'm sure my friend will love him.
Just to advise you that we recived the [hedgehog] box yesterday. delighted with quality.
Many thanks for your help - your website is inspirational keep up the good work.
Thank you very much for your help on this. The [toy] bats arrived safely and on time and were well liked. We had great fun on our bat walk (10 real bats spotted) and the party was a great success.
JUST TO SAY I HAVE RECEIVED HEDGEHOG BOX AND I AM WELL PLEASED WITH THE QUALITY.( I JUST HOPE THE HEDGEHOGS APPRECIATE IT !! ).
The plants you supplied me with in November 2003 are all thriving! The rowan has doubled in height already.
Look forward to receiving the plants/Goat willow. Thanks for the personalised service and quick response.
I'll keep the website on my favourites for future use!
Many thanks for the [dormouse] nestboxes which arrived safely this morning. They look good for the job, and are only half the weight of most we have used in the past, an important consideration when you have to carry them all a kilometre or so on foot.
What a terrific website. Thank you for the support and interest that you have shown towards Tasmania's Environmental problems and the wilful destruction of our wildlife. Keep up the great work.
Thank you. It [hedgehog box] arrived today and is excellent! My mum saw it and she wants one for her garden too so I have ordered another. Thanks for a great service.
We thank you for your prompt reply to our e-mail, and your willingness to go through the trouble to try to arrange shipping to us. It’s hard to get good service like that in the States!
I put the copper wire around the string holding the fat ball as you
advised.IT WORKED. I have waited till now to make sure and there
are no slug trails on the balls.
Thanks for your help
thanks ever so much for your help!! i will get intouch with the company you suggested.
as for the badgers, we give them the peanuts, peanut butter sandwiches and golden syrup instead of honey for cost reasons. they haven't seemed to notice the differnce. we are very fortunate because a bakery near my husbands work kindly gives us they items they would normally be dispossing of twice a week for the badgers, talk about being spoiled!!!!
Thanks for the prompt and informative response. Shall get back if there are
Thank you very much for sending the double house martin nest so quickly(received today)and for taking such care in packing it.
Thank you also for including the two swallows nests.I don't have a suitable place to put them myself but I live next to a farm where they will be well received.
Thank you once again.
Many thanks for taking the trouble to respond so quickly and answering our question perfectly.
The bridge arrived last Friday, is now in place, and looks wonderful! Many thanks - & can you please pass on my thanks to its maker.
All the trees, hedgerow and plants have settled in incredibly well and no losses and everyone growing for all they are worth. Unlike our neighbours hedge, half of which has died. It always pays to buy quality!!
The bridge has arrived and it is super. Thank you for all your help and assistance.
Very prompt and efficient service. i look forward to much pleasure from my bluebells.
Many thanks for speedy service. I and hopefully the birds will look forward to receiving the boxes. I will continue to visit your website and should
needs arise will do business with you again. Nestboxes
the boxes came on time, and the invoice is being dealt with. The boxes brought a smile to proceedings last Thurs. Thanks again for the quick turn around. Dormouse Boxes
Thanks so much for your quick answer. I will try your food suggestions and
see what happens, and keep off the custard creams..!
Llongyfarchiadau. mae'n edrych yn dda iawn! Like Topsy, it's growed!
Thank you so much for the service you have given. You have solved a tricky christmas pressie and have made a 5 year old very happy! Wishing you too a very merry christmas. Soft Toys
I received today one nestbox ...., it looks lovely
and hopefully the birds will feel the same!! Thank you for ensuring delivery before Christmas. Merry Christmas and best wishes for the new year.
Brilliant, informative website - keep it up!!
Thank you so much. Your advice is most helpful. There are kestrels and buzzards hunting over the field, but as yet we have not seen any barn owls. Hopefully, once the wildflower meadow is established, the owls will start to visit the area.
Thanks for pulling out all the stops for the Llandulas work, it was much appreciated. Consultancy
Thank you for your help and prompt reply. It's the rowan I'm desperate for at present so will order from your website. I will also recommend you to other like minded people.
You supplied me with some plug plants a few weeks ago and I am most pleased with them.
Trees arrived yesterday. They look very good, pleased with them. Will start putting them in ground today.
Thank you for your quick reply. I need to discuss with my husband but I'm sure we'll be placing an order soon.
many thanks for your very prompt & helpful reply to my email.
Many Thanks for all your help and kindness Martin I have appreciated this.
You may be interested to know that you were the first to respond to my request - so service-wise you are excellent. Some of those others I
contacted haven't come back to me at all yet. Good luck with your business. It was the wildlife part that attracted me
to what you offer. These ponds are part of a wildlife project I am building in our Dorset garden, so, you never know. I may be buying
something else from you in future!